Last updated: 11 October 2026
Effective Date: 11 October 2026
MapPrints ("we", "our", or "us") is committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.
Data Controller:
MapPrints Ltd, registered in England and Wales. We are the data controller responsible for your personal information.
We collect and process the following categories of personal data:
Legal Basis: Contract performance and legitimate interests
Legal Basis: Contract performance
Legal Basis: Legitimate interests and consent (for cookies)
We process your personal data for the following purposes:
Order Processing
To process, fulfill, and deliver your orders
Customer Communication
Send order confirmations, shipping updates, and respond to inquiries
Account Management
Maintain your account and save your preferences
Service Improvement
Analyze usage patterns to improve our website and services
Marketing (with consent)
Send occasional updates about new features and promotions (you can opt out anytime)
Legal Compliance
Comply with legal obligations and protect our rights
We use cookies and similar technologies to enhance your experience. You can control cookie preferences through our cookie banner.
Essential for site functionality (cart, checkout, authentication)
Cannot be disabled
Help us understand how visitors use our site
Requires consent
Personalize content and recommendations
Requires consent
We do not sell your personal information. We share data only with:
Payment Processors
Stripe (PCI-DSS compliant) processes payments securely
Shipping Providers
Royal Mail and other carriers to deliver your orders
Technology Services
Supabase (database hosting - UK/EU servers), Vercel (website hosting)
Legal Requirements
When required by law, court order, or to protect our rights
Data Transfers: Your data is primarily stored within the UK/EU. Where third-party services are located outside the UK/EU, we ensure appropriate safeguards are in place (Standard Contractual Clauses).
We retain your personal data only as long as necessary:
Under UK GDPR, you have the following rights:
Request a copy of your personal data we hold
Receive your data in a portable format
Request deletion of your personal data
Correct inaccurate or incomplete data
Limit how we use your data
Object to processing based on legitimate interests
To exercise these rights, please contact us at your account settings or email privacy@mapprints.com.
We implement appropriate technical and organizational measures to protect your data:
Data Breach Notification: In the unlikely event of a data breach, we will notify affected individuals and the ICO within 72 hours, as required by UK GDPR.
Our service is not intended for children under 16. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.
If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the UK supervisory authority:
Information Commissioner's Office (ICO)
Website: ico.org.uk
Phone: 0303 123 1113
Post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
For privacy-related questions, data subject requests, or concerns:
Data Protection Contact:
Email: privacy@mapprints.com
Post: MapPrints Ltd, Data Protection, London, UK
We will respond to your request within 30 days.
This Privacy Policy complies with UK GDPR and the Data Protection Act 2018